★★★★★ Free for local service businesses
Answer any review in under a minute
Paste the review or just say it out loud. Response Buddy writes three ready-to-post replies (friendly, professional and firm) so you can get back to work.
What do you need to reply to?
Type it or tap the mic and say it. You'll get three ready-to-send replies in seconds.
No signup · Works by voice · Google, Facebook and Yelp
How it works
Three steps. Zero writer’s block.
Tell us what happened
Paste the review, or tap the mic and explain it like you would to a friend: “Lady says we tracked mud in her kitchen.”
Get three replies
Response Buddy writes a Friendly, a Professional and a Firm version, so you can pick the tone that fits.
Copy, tweak, post
Fill in any [bracketed] details, copy it, and paste it into Google, Facebook or Yelp. Done in under a minute.
Free templates
Copy-and-paste replies for every situation
Angry 1-stars, fake reviews, glowing 5-stars, and replies written for your trade. Plumbers, HVAC, roofers, septic, cleaners, landscapers and more.
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How to Respond to a Review Saying the Problem Came Back
See the replies →: How to Respond to a Review Saying the Problem Came BackWhen a repair doesn’t hold, the review can hurt. Here’s how to reply in a way that shows you stand behind your…
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11 Review Reply Mistakes That Cost Local Businesses Customers
See the replies →: 11 Review Reply Mistakes That Cost Local Businesses CustomersThe most common ways business owners make a bad review worse, and what to write instead.
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Review Responses for Electricians (10 Templates)
See the replies →: Review Responses for Electricians (10 Templates)Copy-and-paste Google review replies for electrical contractors, for panel upgrades, outages, safety issues, pricing and permits.
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How to Respond to a Review Saying You Never Called Back
See the replies →: How to Respond to a Review Saying You Never Called Back“Called three times, no answer.” Communication complaints are easy to fix and easy to answer. Here’s how.
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How to Respond to a Review That Mentions an Employee by Name
See the replies →: How to Respond to a Review That Mentions an Employee by NameWhen a customer praises your tech by name, your reply is a chance to thank the customer and celebrate your team.
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Review Responses for Lawn Care and Landscaping Companies (10 Templates)
See the replies →: Review Responses for Lawn Care and Landscaping Companies (10 Templates)Copy-and-paste Google review replies for lawn care, mowing and landscaping companies, for missed visits, damage, pricing and great results.
Done-for-you
Too busy to answer reviews yourself?
You’re on a roof, under a sink, or in a crawl space all day. Reviews pile up, and the angry one sits there unanswered while every new customer reads it. We’ll handle it for you.
- Every new Google review answered in your voice
- A real person checks every reply before it posts
- Tough reviews come to you first for a quick OK
- A simple monthly summary of what customers are saying
★★★★★
Review replies, handled
$49
per month to start. No contracts. Cancel any time.
Get 50 ready-to-use review replies, free
Copy-and-paste replies for 5-star praise, angry 1-stars, fake reviews and everything in between. Sent straight to your inbox.
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Why five minutes on reviews pays off
A review reply isn’t really for the person who wrote the review. It’s for the next hundred people who read it while deciding who to call. A calm, specific reply to a bad review shows them exactly how you treat people when something goes wrong, and that’s often more convincing than another five stars.
Google also recommends that businesses respond to their reviews, and replying regularly shows your profile is active and that someone is paying attention. A short thank-you on the good ones and a thoughtful answer on the bad ones is one of the cheapest marketing habits a local business can build. Start with our guides to negative reviews and positive reviews.