★★★★★ Free for local service businesses
Answer any review in under a minute
Paste the review or just say it out loud. Response Buddy writes three ready-to-post replies (friendly, professional and firm) so you can get back to work.
What do you need to reply to?
Type it or tap the mic and say it. You'll get three ready-to-send replies in seconds.
No signup · Works by voice · Google, Facebook and Yelp
How it works
Three steps. Zero writer’s block.
Tell us what happened
Paste the review, or tap the mic and explain it like you would to a friend: “Lady says we tracked mud in her kitchen.”
Get three replies
Response Buddy writes a Friendly, a Professional and a Firm version, so you can pick the tone that fits.
Copy, tweak, post
Fill in any [bracketed] details, copy it, and paste it into Google, Facebook or Yelp. Done in under a minute.
Free templates
Copy-and-paste replies for every situation
Angry 1-stars, fake reviews, glowing 5-stars, and replies written for your trade. Plumbers, HVAC, roofers, septic, cleaners, landscapers and more.
-
Review Responses for Lawn Care and Landscaping Companies (10 Templates)
See the replies →: Review Responses for Lawn Care and Landscaping Companies (10 Templates)Copy-and-paste Google review replies for lawn care, mowing and landscaping companies, for missed visits, damage, pricing and great results.
-
How to Respond to a Review Saying Your Crew Made a Mess or Damaged Something
See the replies →: How to Respond to a Review Saying Your Crew Made a Mess or Damaged SomethingComplaints about mess or damage need extra care, because readers are asking “will they wreck my house too?” Here’s how to answer.
-
Should You Respond to Every Google Review?
See the replies →: Should You Respond to Every Google Review?Short answer: yes, but not the same way. Here’s how to prioritize, how fast to reply, and how to keep it manageable.
-
How to Respond to a 3-Star or Mixed Review
See the replies →: How to Respond to a 3-Star or Mixed ReviewMixed reviews are the easiest to win back. Thank them for the good, own the bad, and show you’re listening.
-
Review Responses for Cleaning Services (10 Templates)
See the replies →: Review Responses for Cleaning Services (10 Templates)Copy-and-paste Google review replies for house cleaning and maid services, for missed spots, broken items, scheduling and great cleans.
-
How to Respond to a Review About a Rude Employee
See the replies →: How to Respond to a Review About a Rude EmployeeComplaints about attitude hit hard because they’re about your people. Here’s how to respond publicly while you sort it out privately.
Done-for-you
Too busy to answer reviews yourself?
You’re on a roof, under a sink, or in a crawl space all day. Reviews pile up, and the angry one sits there unanswered while every new customer reads it. We’ll handle it for you.
- Every new Google review answered in your voice
- A real person checks every reply before it posts
- Tough reviews come to you first for a quick OK
- A simple monthly summary of what customers are saying
★★★★★
Review replies, handled
$49
per month to start. No contracts. Cancel any time.
Get 50 ready-to-use review replies, free
Copy-and-paste replies for 5-star praise, angry 1-stars, fake reviews and everything in between. Sent straight to your inbox.
No spam. Unsubscribe any time. See our privacy policy.
Why five minutes on reviews pays off
A review reply isn’t really for the person who wrote the review. It’s for the next hundred people who read it while deciding who to call. A calm, specific reply to a bad review shows them exactly how you treat people when something goes wrong, and that’s often more convincing than another five stars.
Google also recommends that businesses respond to their reviews, and replying regularly shows your profile is active and that someone is paying attention. A short thank-you on the good ones and a thoughtful answer on the bad ones is one of the cheapest marketing habits a local business can build. Start with our guides to negative reviews and positive reviews.